Each client is configured with their payment terms, payment method, and sector (wine shop, restaurant, hotel, wholesaler, export, etc.). Based on the actual due date, the tool calculates the delay and places the client in a reminder cycle: first reminder, confirmation reminder, escalation.

The worklist is sorted by priority — amount at stake, age of delay, date of the last reminder — and visually signals clients to be contacted now as well as those already contacted recently, to avoid duplicates.